Selecting an ALICE Directory to Configure

When making changes to the ALICE Directory, it is essential to ensure that the changes are being made to the appropriate ARDClosed The ALICE interface that appears on the ALICE Kiosk in your Lobby, also known as the ALICE Receptionist Directory. Having the wrong settings can result in creating listings in the wrong database or being unable to locate previously created items.

Drop-down fields appear at the top of the screen to define where the changes are being made. Users managing multiple offices, multiple directories, or a multi-tenant system should be familiar with all the listings below.

Depending on the ALICE Portal user's access level, some or all of these fields may be locked.

  • Client – The organization database currently being accessed.

  • Location – When managing multiple offices with ALICE Receptionist installations, the Location drop-down switches between each office's data.

  • Company – Switches between different companies at a single location. This is mainly used for multi-tenant offices.

  • Directory – Some tabs may replace the Company field with a Directory field. When managing multiple ALICE Directories at one location, this drop-down menu changes which Directory is being configured.